Privacy Policy

1. Introduction & Scope

We (MBC Global Supply Chain &Procurement Transformation Pty Ltd) are committed to protecting your privacy.This Privacy Policy explains how we collect, use, disclose, and store personalinformation, and your rights under the Privacy Act 1988 (Cth), including theAustralian Privacy Principles (APPs).

If you are a consumer in anotherjurisdiction (e.g. you access our services overseas), additional privacy laws(e.g. GDPR) may apply.

By using our website, contacting us, orengaging our services, you agree to the practices described below.

2. What personal information we collect

We may collect (directly or via thirdparties) the following categories of personal information:

We will only collect sensitive information (e.g.health data, racial or ethnic origin) if you expressly consent and wherepermitted under applicable law.

  • Identity & contact: name, job title, organisation, email address, phone number, postal address
  • Organisational / business data: company size, sector, internal data, purchasing preferences
  • Usage / technical: IP address, browser type, operating system, device identifiers, cookies, site analytics
  • Transactional / financial: billing address, payment method, invoice history, tax identifiers
  • Training / engagement data: attendance records, feedback, assessments, responses, performance data
  • Other optional data you voluntarily provide (e.g. uploaded documents, preference settings)

3. How we collect personal information

We collect information:

  • Directly from you (via web forms, onboarding, email, phone, surveys)
  • Automatically when you visit our website (via cookies, analytics, server logs)
  • From third parties (e.g. referral sources, publicly available sources, partners)
  • Training / engagement data: attendance records, feedback,     assessments, responses, performance data

4. Purposes of collection and use

Provide, monitor, and improve our services(data analysis, training, consulting)

  • Manage client relationships, communication, support
  • Billing, invoicing, payment processing, and financial recordkeeping
  • Tailor content, offers, marketing, and proposals
  • Conduct analytics, reporting, internal research, benchmarking
  • Comply with legal, regulatory, and tax obligations
  • Enforce our rights, prevent fraud, secure our systems
  • With your consent, for marketing and promotional communications

5. Disclosure of personal information / Third parties

We may disclose your personal information to:

  • Our personnel, contractors, agents (for providing services)
  • Third-party service providers (e.g. payment processors, hosting, cloud providers, analytics, email platforms)
  • Professional advisors (accountants, auditors, legal)
  • Related entities or affiliates
  • Legal, governmental or regulatory bodies if required by law, court order or government request
  • Parties in connection with a business restructure, sale or merger (with confidentiality obligations)

If we disclose personal informationoverseas (e.g. cloud servers, global service providers), we will take reasonable steps to ensure that comparable privacy protections apply.

6. Cookies, analytics & tracking  

We use cookies, web beacons and similartechnologies on our website to:

  • Understand web traffic and usage (e.g. Google Analytics)
  • Improve website functionality, user experience
  • Enable necessary site features (login, preferences)
  • Support marketing and tracking

You may set your browser to refuse cookiesor alert you when cookies are being used; however, disabling cookies may affectyour ability to use certain features of our website.

7. Data quality, retention & security

We take reasonable steps to ensure yourpersonal information is accurate, complete, and up-to-date.

  • We retain personal information only as long as needed for the     purposes described (or as required by law).
  • When no longer needed, we will securely destroy or de-identify the data.
  • Enable necessary site features (login, preferences)
  • However, no data transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Access, correction & deletion

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccuracies
  • Request deletion or de-identification (subject to legal or     business retention obligations)
  • Withdraw your consent (to the extent we rely on consent)
  • Object to certain processing (e.g. direct marketing)

Requests should be made in writing via thecontact details below. We may charge a reasonable fee for providing access (ifpermitted by law).

If we refuse your request, we will providereasons and how to make a complaint.

9. Marketing and opt-out

From time to time, we may send youmarketing or promotional communications (by email or other means). If you donot wish to receive these, you can opt out by:

  • Clicking the “unsubscribe” link in emails
  • Contacting us directly
  • Adjusting your communication preferences

We will not send you marketing after opt-out, unless you later consent.

10. Cross-border transfers

If we transfer personal information torecipients in other countries, we will take reasonable steps to ensure that therecipient handles the information in a manner consistent with the APPs (orequivalent safeguards). We will notify you of the countries to whichdisclosures are likely.

11. Changes to this Policy

We may update this Privacy Policy from time to time. We will publish updates onour website, and where material changes occur, we may notify you (e.g. viaemail). The date of last update will appear at the top of this Policy.

12. Contact & complaints

If you have any questions, requests orcomplaints about how we handle your personal information, please contact:

Privacy Officer
MBC Global Supply Chain & Procurement Transformation Pty Ltd
Email: damian@mb-consulting.com.au

If you remain unsatisfied, you may contactthe Office of the Australian Information Commissioner (OAIC) or relevantprivacy regulator.